Frequently Asked Questions
Everything you need to know about Kodak Photo Printers
Which mobile devices are compatible with Kodak Photo Printers?
Our printers are compatible with most iOS and Android devices. You can connect via Bluetooth or NFC and print directly using the free Kodak Photo Printer app available on the App Store and Google Play.
What is 4Pass Technology and how does it improve photo quality?
4Pass, also known as dye-sublimation, layers yellow, magenta, and cyan dyes onto the paper followed by a protective laminate coating. This results in smudge-proof, water-resistant, and long-lasting photos.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy for printers and cartridges?
We offer a 30-day return policy for unused and unopened products. If your printer is defective, please contact our support team within the warranty period for a replacement or repair.
Do the printers come with a warranty?
Yes, all Kodak Photo Printers come with a standard 1-year limited hardware warranty that covers manufacturing defects under normal use.
Can I print photos without a smartphone?
While most of our models are designed for smartphone use, specific models like the Kodak Dock Plus can connect to digital cameras via USB or PictBridge for direct printing.